Bem vindo ao nosso Centro de Suporte ao Cliente

Envia-nos um email

Se você preferir nos enviar um e-mail, faremos o possível para responder dentro de 2 dias úteis.

Preencha o formulário

Ligue para nós

Ligue agora para nossos especialistas em locação -
estamos abertos 24 horas, 7 dias

Ligue para nós livre em: 1 929 360 0891

Procure por categorias de FAQ

We recommend you carry an International Driver's Licence (also known as an International Driving Permit). It will make things run more smoothly at the rental counter and if the police pull you over, they can read your license. It is written in 10 languages and serves as an officially recognized translation of your local driving license in over 150 participating members of the United Nations. You should always have your valid local driver's license and passport to show as well. The Permit has been widely used for more than 50 years and is recognized almost anywhere in the world.

There are several places you can find the depot location details.

Before You Book: You can find the address for the pick up location by clicking on the "depot info" button on the main search page after you have entered in your search criteria.

Already Have a Booking:  Depot location and pick up instructions can be found at the bottom of your confirmation email. If you have followed the link to your confirmation voucher you can also find this information by clicking the red link that says, "Important: please read pick up instructions below".

A late model is a vehicle that is between 1-3 years old.  In some cases vehicles may be up to 5 years old, depending on how many models the manufacturer has released. We also sometimes say 'recent model' in which case 1-5 years is more accurate